DAHNIAR; KRISNANTO, Umbas. The Effect of the Business Capacity Development Program (PKU) Implementation on Customer Financing Quality through Customer Satisfaction as an Intervening Variable, with Customer Characteristics as A Moderating Variable at PNM Mekaar Sukabumi Branch. International Journal of Integrative Sciences, [S. l.], v. 5, n. 10, p. 1493–1498, 2026. DOI: 10.55927/ijis.v5i10.81. Disponível em: https://journalijis.my.id/index.php/ijis/article/view/81. Acesso em: 5 nov. 2026.